{"id":81647,"date":"2020-09-28T13:02:12","date_gmt":"2020-09-28T13:02:12","guid":{"rendered":"http:\/\/staging.expatinfodesk.com\/?page_id=81647"},"modified":"2024-01-18T09:52:56","modified_gmt":"2024-01-18T09:52:56","slug":"communication","status":"publish","type":"page","link":"https:\/\/www.expatinfodesk.com\/destinations\/berlin\/communication\/","title":{"rendered":"Communication Guide Berlin"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221; el_class=&#8221;three-top-tips&#8221; css=&#8221;.vc_custom_1599875304748{margin-left: 0px !important;border-right-width: 0px !important;padding-right: 0px !important;padding-left: 0px !important;border-right-color: #ffffff !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>Communication Options in Berlin<\/h2>\n<p>Telephone service, both landline and mobile, is reliable. The Berlin telephone book is published once a year and consists of a two-part residential directory (Das TelefonBuch &#8211; Berlin) and the Yellow Pages (Gelbe Seiten). It\u2019s free, comes out every summer and is available at the post office and various supermarkets.<\/p>\n<h3>Landline<\/h3>\n<p>Deutsche Telekom (T-Com) is the national supplier for landline phones, they offer a \u20ac10 credit for paperless billing with the direct debit of payments.<\/p>\n<p>The word for a telephone connection is \u201cTelefonanschluss\u201d. T-Com requires one week\u2019s notice if you\u2019re moving from place to place. Their customer service is in English, very helpful, and first-time hook-ups as well as their other services are fast and efficient. Alternatively, you can order online. (German Only)<\/p>\n<p>Depending on your package, you will pay between \u20ac17.95 &#8211; \u20ac29.95 per month for your landline. Package bundles can include internet, cheap long-distance calls and mobiles. They can also arrange for the rental of a phone if you desire.<\/p>\n<h3>Mobile Phones<\/h3>\n<p>A mobile phone in Germany is called a \u201chandy.\u201d Mobile phones can be activated immediately upon purchase and can be found both at mobile phone providers\u2019 flagship stores or electronic stores that carry all brands of mobile phones.<\/p>\n<p>The mobile phone providers in Germany are:<\/p>\n<ul>\n<li>E-Plus (German only);\u00a0<a href=\"http:\/\/www.eplus.de\/\">http:\/\/www.eplus.de\/<\/a><\/li>\n<li>O2 (an international company; German site in German only);\u00a0<a href=\"http:\/\/www.o2online.de\/\">http:\/\/www.o2online.de\/<\/a><\/li>\n<li>T-Mobile (this is Deutsche Telekom &#8211; see website above)<\/li>\n<\/ul>\n<p>In addition to flagship stores, you can purchase a phone and a plan from leading media and electronic stores, such as:<\/p>\n<table class=\"table\">\n<tbody>\n<tr>\n<td>Saturn Electro-Handelsgesellschaft mbH<\/td>\n<td>Elsenstr. 111 -114, Treptow Tel: 030 53634-0<br \/>\nAlte Potsdamer Str. 7, Tiergarten Tel: 030 25924-0<br \/>\nAlexanderplatz 8, Mitte Tel: 030 24751<\/td>\n<\/tr>\n<tr>\n<td>Media Markt<\/td>\n<td>Krumme Str. 48, Charlottenberg Tel:030 31992-0<br \/>\nGreifswalder Str. 1 Prenzlauer Berg Tel: 030 49906-0<br \/>\nKarl-Marx-Str. 101-105, Neuk\u00f6lln Tel: 030 68875-0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You can choose between a pre-paid plan or a contract. Pre-paid allows you to pay as you go, recharging a minimum of \u20ac15 at a time. Contracts are usually flat rates and cost between \u20ac25 and \u20ac44 per month.<\/p>\n<p>There is also a free, 24\/7 national number for reporting lost or stolen mobile phones. They connect you directly to your service provider. The number is 116 116, or if outside of Germany, +49 116 116 (fees apply).<\/p>\n<h4>Getting Connected<\/h4>\n<p>To sign up for both your landline or your mobile phone, you must present proof of ID (passport), residence registration and\/or utility bill and bank details, depending on if you want to pay-as-you-go, which is a good option if you\u2019re not sure how long you\u2019ll be in <a href=\"https:\/\/www.expatinfodesk.com\/destinations\/berlin\/\">Berlin<\/a>, or a contract, for stays of two years or more.<\/p>\n<p>While you will need to go into a store for your mobile phone, connection for your landline can be arranged either instore (called T-Punk), over the phone by calling T-Com&#8217;s free customer service number 0800 330 1000 or online.<\/p>\n<p>Telephone bills come every month and are due within one week. Methods of payment include direct debit (Lastschrift), in person at the post office or by bank transfer (Ueberweisung), which is set up through the telephone company. As of now, there is no option available to pay by ATM machine transaction.<\/p>\n<h3>Other Options<\/h3>\n<p>Payphones in Berlin are quite rare. Some are coin-operated, while most require telephone cards that you can purchase at newspaper stands or the post office.<\/p>\n<p>Another affordable option in Berlin is Skype. Due to the speed of the internet here, the ability to make high-quality calls through is service is excellent. You will need to set up a Skype account for yourself and credit your account before getting started. Check out their website for more details: <a href=\"http:\/\/www.skype.com\/\">http:\/\/www.skype.com<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;city-side-bar&#8221;][vc_row_inner el_class=&#8221;sidebar-section-two&#8221;][vc_column_inner][vc_custom_heading text=&#8221;Useful links&#8221; font_container=&#8221;tag:h4|font_size:24|text_align:left&#8221; google_fonts=&#8221;font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal&#8221; el_class=&#8221;useful-links&#8221;][vc_separator color=&#8221;#ffffff&#8221; type=&#8221;full_width&#8221; thickness=&#8221;1&#8243; up=&#8221;&#8221; down=&#8221;&#8221;][vc_column_text el_class=&#8221;useful-links&#8221;]<\/p>\n<ul>\n<li><a title=\"http:\/\/berlin.ixpat.com\/links\/\" href=\"http:\/\/berlin.ixpat.com\/links\/\">http:\/\/berlin.ixpat.com\/links\/<\/a>Classified directory aimed at Berlin expats.<\/li>\n<li><a title=\"http:\/\/www.thelocal.de\" href=\"http:\/\/www.thelocal.de\/\">http:\/\/www.thelocal.de<\/a>Germany&#8217;s news in English.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;sidebar-section-three&#8221;][vc_column_inner][vc_custom_heading text=&#8221;Interesting fact&#8221; font_container=&#8221;tag:h4|font_size:24|text_align:left|color:%23333333&#8243; google_fonts=&#8221;font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal&#8221;][vc_separator color=&#8221;#eeeeee&#8221; type=&#8221;full_width&#8221; thickness=&#8221;1&#8243; up=&#8221;&#8221; down=&#8221;&#8221;][vc_column_text]<\/p>\n<table class=\"table table-condensed sidebar-section-three-table\">\n<tbody>\n<tr>\n<td>\n<div class=\"fa fa-snowflake-o\" aria-hidden=\"true\"><\/div>\n<\/td>\n<td>Since the demolition of the Berlin wall, more than 2.4 million people have migrated from the Eastern Part of Germany to the Western part.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221; el_class=&#8221;three-top-tips&#8221; css=&#8221;.vc_custom_1599875304748{margin-left: 0px !important;border-right-width: 0px !important;padding-right: 0px !important;padding-left: 0px !important;border-right-color: #ffffff !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] Communication Options in Berlin Telephone service, both landline and mobile, is reliable. The Berlin telephone book is published once a year and consists of a two-part residential directory (Das TelefonBuch &#8211; Berlin) and the Yellow Pages (Gelbe Seiten). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":74993,"parent":81348,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-berlin.php","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-81647","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Guide for Expats to Communication Options in Berlin | Expat Info Desk<\/title>\n<meta name=\"description\" content=\"A guide for Expats and Global Nomads to the communication options available in Berlin, Germany. 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